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Returns & Exchanges

Return Policy:
  • No returns on printed items & custom orders. This will be noted on the product page. These items are made to order and due to that, no returns, exchanges or cancellations are accepted. 
  • Returns will be issued refunds in the form of a digital Gift Card
  • We must receive your return within 14 days of your order date to be eligible for a refund. International orders are allowed 30 days.
  • Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return.
  • Sale items and Custom items are final and cannot be returned or exchanged. 
  • Shipping charges are not refundable.
Where do I send my return to?
P.O. Box 57041 RPO Eastgate Sherwood Park, Alberta T8A 5L7
HOW WILL I RECEIVE MY STORE CREDIT? 
Expect an emailed E-Gift card.
Do we offer return labels?
We do not offer return labels but hope to as we grow in the future!
 
FINAL SALE ITEMS: 
The following items are non-returnable. 
  • Hand Pressed Apparel & Custom orders
  • Any item purchased with promo codes
  • All accessories
  • All hats
  • All masks
  • All jewelry
  • All intimates 
  • All sale items
If you return a non-returnable item the item will be disposed of or added to a donation pile. Store credit will not be issued. No exceptions.
Exchanges
If you wish to exchange your item for another size, you must return your unwanted item back to us. After we receive, inspect and approve your item, we will issue a store credit via E-Gift card. You may then place an order for the desired size using your store credit. 
    Defective Items:
    All defective merchandise must be reported within 5 days of receiving. Merchandise that has been washed cannot be accepted for store credit.